Socbase Trading LLC automatically collects certain information from visitors to our Site to help us improve the user experience. This includes your IP address, browser type, operating system, access times, pages viewed, referral website addresses, and usage information. We collect this “Device Information” using common technologies like cookies, web beacons, tags, and log files. The Device Information allows us to understand user behavior on our Site, recognize you, customize your browsing experience, conduct analytics, and enhance security. It may be tied to your personal account and our products if you create one with us. We take care to collect and use “Device Information” in compliance with applicable data privacy regulations and to protect your privacy. You can manage cookie settings through your browser controls.
Additionally, we may collect Order Information when you voluntarily provide it to complete transactions on our Site. This may include your name, payment details, email address, and phone number.
We use the Order Information voluntarily submitted by users primarily to fulfill purchase orders through our Site.
We may also use Order Information for the following purposes:
The Device Information we automatically collect allows us to improve the Site, optimize the user experience, conduct analytics on user behavior, and evaluate our marketing efforts. It may also be used to screen for potential fraud and security risks.
We take care to limit the collection and use of Personal Information to purposes that serve our users, enhance their experience on our Site, and grow our business responsibly and sustainably.
We may also disclose Personal Information if required to comply with legal obligations or processes, respond to lawful requests, enforce our policies, or protect our rights and property.
We take precautions to allow sharing of Personal Information only to the extent necessary for Site operations, compliance, and security. We aim to be transparent in our data handling practices.
Users who reside in the European Economic Area (EEA) can exercise certain data subject rights regarding their Personal Information that we process. This includes the right to:
To submit these requests, please contact us at the information below. Please note we may retain certain information where permitted by law.
Please note we may transfer Personal Information outside the EEA to provide our services. We utilize standard contract clauses approved by the European Commission to safeguard your data when transferred. Contact us if you would like further information on the safeguards we use.
California residents may request certain information regarding our disclosure of Personal Information to third parties for direct marketing purposes. Under the California “Shine the Light” law or “California Civil Code Section 1798.83,”, California residents are entitled to request information about the categories of customer information shared with third parties for their direct marketing purposes and the identity of those third parties. Contact us via the information below to submit a request.
Minors under the age of 18 who are registered users of our Site and California residents may request removal of content they post publicly. To do so, contact us with your registered email address and confirm you are a California resident. We will ensure the content is no longer publicly visible, but please note that some data may persist in backups or other systems.
When submitting any privacy rights request, please provide a detailed description and submit it via mail or email to the addresses below. We reserve the right to confirm your California residency status.
We retain Order Information as necessary to provide services, conduct business, and comply with record keeping requirements under applicable law. If you submit a valid data deletion request, we will delete your Order Information from active databases as allowed by law. Device Information is generally retained for no more than 12 months.
Socbase Trading LLC
Attn: Privacy & Data