Privacy Policy

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This Privacy Policy outlines the policies and procedures by which Socbase Trading LLC collects, uses, discloses, and manages the personal information of users of our website (the “Site”). This document describes our privacy practices regarding information that we may collect from you via the Site, how we use and protect that information, and the choices available to you regarding our use of your personal information. This Policy is incorporated into and is subject to the Socbase Trading LLC Terms of Use.

Personal Information we collect

Socbase Trading LLC automatically collects certain information from visitors to our Site to help us improve the user experience. This includes your IP address, browser type, operating system, access times, pages viewed, referral website addresses, and usage information. We collect this “Device Information” using common technologies like cookies, web beacons, tags, and log files. The Device Information allows us to understand user behavior on our Site, recognize you, customize your browsing experience, conduct analytics, and enhance security. It may be tied to your personal account and our products if you create one with us. We take care to collect and use “Device Information” in compliance with applicable data privacy regulations and to protect your privacy. You can manage cookie settings through your browser controls.

Technologies Used to Collect Information
  • Cookies – Small data files downloaded to your device. They allow us to recognize your device and store user preferences and activity information. Instructions for controlling cookies are available at
  • Log Files – Files that record website activity and collect technical data like your IP address, browser type, ISP, and date/time stamps.
  • Web Beacons – Electronic files that count Site visits and help us understand usage patterns.

Additionally, we may collect Order Information when you voluntarily provide it to complete transactions on our Site. This may include your name, payment details, email address, and phone number.

Together, the Device Information and Order Information we collect constitutes the Personal Information covered under this Privacy Policy. It allows us to enhance your user experience, fulfill orders, and analyze usage trends.

Use of Personal Information

We use the Order Information voluntarily submitted by users primarily to fulfill purchase orders through our Site.

We may also use Order Information for the following purposes:

  • Communicating with customers regarding orders and managing accounts
  • Screening orders for potential fraud or risk
  • Providing customers with relevant marketing communications and advertisements, in accordance with their preferences
  • Displaying order information using third party applications on our Site
  • Setting up your accounts for our products

The Device Information we automatically collect allows us to improve the Site, optimize the user experience, conduct analytics on user behavior, and evaluate our marketing efforts. It may also be used to screen for potential fraud and security risks.

We take care to limit the collection and use of Personal Information to purposes that serve our users, enhance their experience on our Site, and grow our business responsibly and sustainably.

Disclosure of Personal Information

Socbase Trading LLC may share Personal Information with select third party service providers in order to enable them to process the information for the purposes outlined above. These providers are required to safeguard your Personal Information consistent with this Privacy Policy.

We use Google Analytics to better understand how users interact with our Site. Google processes Personal Information per their privacy policy here: You can opt-out of Google Analytics data collection here:

We may also disclose Personal Information if required to comply with legal obligations or processes, respond to lawful requests, enforce our policies, or protect our rights and property.

We take precautions to allow sharing of Personal Information only to the extent necessary for Site operations, compliance, and security. We aim to be transparent in our data handling practices.

Tracking Technologies Notice

Our Site currently does not respond to web browser “Do Not Track” signals. As described in this Privacy Policy, we use common Internet technologies like cookies and web beacons to collect Device Information that helps us improve your user experience. We adhere to industry standards and aim to be transparent regarding our data collection and use practices.

User Rights and Requests

Users who reside in the European Economic Area (EEA) can exercise certain data subject rights regarding their Personal Information that we process. This includes the right to:

  • Access your Personal Information in our records
  • Rectify inaccurate Personal Information we hold about you
  • Erase your Personal Information when it is no longer needed for the purposes outlined in this Privacy Policy
  • Restrict or object to processing of your Personal Information in certain circumstances

To submit these requests, please contact us at the information below. Please note we may retain certain information where permitted by law.

For EEA users, the legal bases for collecting and processing your Personal Information are primarily to perform services under our Terms of Use and to operate our business. We also process information under legitimate interests, such as conducting analytics to improve our Site.

Please note we may transfer Personal Information outside the EEA to provide our services. We utilize standard contract clauses approved by the European Commission to safeguard your data when transferred. Contact us if you would like further information on the safeguards we use.

California Privacy Rights

California residents may request certain information regarding our disclosure of Personal Information to third parties for direct marketing purposes. Under the California “Shine the Light” law or “California Civil Code Section 1798.83,”, California residents are entitled to request information about the categories of customer information shared with third parties for their direct marketing purposes and the identity of those third parties. Contact us via the information below to submit a request.

Minors under the age of 18 who are registered users of our Site and California residents may request removal of content they post publicly. To do so, contact us with your registered email address and confirm you are a California resident. We will ensure the content is no longer publicly visible, but please note that some data may persist in backups or other systems.

When submitting any privacy rights request, please provide a detailed description and submit it via mail or email to the addresses below. We reserve the right to confirm your California residency status.

Data Retention

We retain Order Information as necessary to provide services, conduct business, and comply with record keeping requirements under applicable law. If you submit a valid data deletion request, we will delete your Order Information from active databases as allowed by law. Device Information is generally retained for no more than 12 months.

Changes to this Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our data practices, comply with new regulations, or clarify policy details. We will indicate at the top when this Privacy Policy was last updated. Any material changes will be highlighted or communicated via email or prominent notice on our Site prior to the change taking effect. We encourage you to check back periodically to stay informed of updates.

Contact Information

If you have any questions or concerns about this Privacy Policy, our data practices, or would like to submit a privacy-related request, please contact us at:

Socbase Trading LLC

Attn: Privacy & Data