SocViet Data Deletion Requests

How to contact SocBase Trading LLC about your personal information.

1. Submit a request

Email info@socbasetrading.com from the address associated with your account, using the subject “SocViet Data Deletion Request.” Include your username, email, and a description of the data or account you want deleted. Do not send passwords, authentication codes, or sensitive payment details.

2. Verification and processing

SocBase Trading LLC may request information necessary to verify your identity before changing or deleting data. Once verified, requests are processed according to rights protected by applicable law, with a response through an appropriate contact channel.

3. Scope of deletion

Some transaction records, required records, or backups may need to be retained for as long as necessary under applicable law. Deleting data at SocViet does not automatically delete accounts or data held by SocSwift, Discord, YouTube, Facebook, or your broker. You must send those providers their own requests.

A data-deletion request does not replace managing your subscription renewal or automatically create a refund right. Read the Privacy Policy and Terms of Service for details.